There might be an occasion where you find that Vinton is joining every call you attend, even if not invited. if this occurs you need to reset the Vinton bot.

Here are the steps to do that.

**Firstly, you must log into Salesforce in a private/incognito window.**

Next navigate to Nativevideo Admin, choose Vinton on the left and then Video Calls from the tabs.

Click the Reset All button.

Screenshot of Nativevideo admin panel, Video Calls, Connect tab

Now add your Vinton details back into the configuration settings.

Screenshot of Nativevideo admin panel, Video Calls, Connect tab

Accept the agreement and then sign in to your relevant email account. Once completed, the bot should be connected correctly.

Screenshot of Nativevideo admin panel, Video Calls, Connect tab where you connect with Microsoft or Google mail

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