Mark Beamish Waterproofing – Vinton Cuts Admin Time for MBW, Boosting Productivity and Relationships

INDUSTRY: CONSTRUCTION

The construction industry is known for its complexity. Projects require tight coordination between field teams, subcontractors, main contractors, and management. Aligning these teams is critical for compliance, quality assurance, and accountability.

MBW faced the following challenges:

• When team members were unable to join project calls, MBW needed to capture and share meeting recordings against project records in Salesforce (but only for a limited time).
• MBW needed to capture notes faster in Salesforce, ensuring the whole project team had access to the latest information.
• MBW needed an efficient method to track MBW-owned tasks from project plans, ensuring they were accountable and aligned with their deliverables.
• MBW Field operatives struggled with time-consuming manual processes for capturing site visit notes. Language barriers across the diverse team meant consistent and clear reporting was a challenge.

Vinton gave MBW an intuitive, AI-powered solution to transform its field operations and project management processes. Automating notetaking in meetings, and enabling voice notes for site visits, with all data centralised in Salesforce.

Improved project alignment

Recordings of project calls are now saved for seven days to allow absent MBW team members to catch up. In addition, automated transcriptions ensure critical details are preserved for future reference, as well as compliance.

More data in less time

The automated meeting notetaking and summaries save MBW project owners on average one hour per day on project admin. The improvement of data captured in Salesforce enhances transparency and trust between MBW and its main contractors and other stakeholders.

Voice updates in the field

Using Vinton’s audio note functionality, MBW Field operatives now save time in the field, capturing detailed, contextual notes during site visits throughout the day, with minimal effort.

Multilingual support

Vinton’s ability to process and translate notes from multiple languages into English allows the MBW team and managers to communicate effectively, regardless of language barriers.

“Our Field/Site teams love using Vinton for capturing notes in Salesforce multiple times a day. Its multilingual capabilities are especially beneficial for team members whose first language isn’t English, allowing them to capture accurate notes and have them translated into English seamlessly. The addition of meeting recording has been a game-changer—it ensures all project stakeholders are aligned, saving us time and improving our relationships with clients.”

The construction sector can overcome communication barriers and operational inefficiencies with conversational AI tools like Vinton. Automated note-taking and transcription turns project calls into Salesforce data. Contractors achieve better collaboration, communication, and deliver projects with greater accuracy and speed.

Want to see how Vinton can supercharge your productivity, streamline your meeting processes, and free your teams from the burden of manual admin work? Contact us today for a demo.

MBW is a leader in waterproofing, caulking, sealants, coatings, painting, and decorative concrete floor finishes. Serving construction clients across the United States, MBW prides itself on precision, quality, and delivering projects that meet the highest industry standards.